Topic N3
Japanese Learning
24. Product Complaint
N3 Conversation Lesson 24 - Product Complaint
๐ฌDialogue
ใใฟใพใใใๆจๆฅ่ฒทใฃใใฐใใใฎ็้ฃฏๅจใๅใใชใใใงใใ
Excuse me, the rice cooker I just bought yesterday isn't working.
ๅทฆๆงใงใใใใพใใใๅ ทไฝ็ใซใฉใฎใใใช็ถๆ ใงใใใใใ
I see. Specifically, what is the condition?
ใณใณใปใณใใๅ ฅใใฆใใ้ปๆบใๅ ฅใใฃใฑใชใใซใชใใชใใจใใใใใใใซๆถใใฆใใพใใใงใใ
Even if I plug it in, the power won't stay on, or rather, it turns off immediately.
ใไธไพฟใใใใใใฆ็ณใ่จณใใใใพใใใไธๅบฆๆ่ฆใใใฆใใใ ใใพใใ
We are sorry for the inconvenience. Let me take a look at it.
ใใใซใไธญใ่ฆใใๅทใ ใใใ ใฃใใใงใใใๆฐๅใฎใฏใใชใฎใซใ
Also, when I looked inside, it was covered in scratches. It's supposed to be new.
ใใใฏๅคงๅคๅคฑ็คผใใใใพใใใ้ ้ไธญใซไธๅ ทๅใ็ใใใฎใใใใใพใใใ
We are very sorry. A malfunction may have occurred during delivery.
ใใฃใใๆฅฝใใฟใซใใฆใใใฎใซใใใใใใๅค้ฃฏใ็ใใชใใใใงใใใ
I was looking forward to it, so it's no wonder I can't cook dinner like this.
ใใฃใใใ้ใใงใใๅจๅบซใ็ขบ่ชใใใจใใใๆฐใใใใฎใใใใใพใใฎใงใใใใซไบคๆใใใฆใใใ ใใพใใ
You are right. I checked the stock and we have a new one, so I will exchange it for you immediately.
ไปๅบฆใฏใใกใใใจๅใใ็ขบ่ชใใฆใใๅฑใใฆใใใใพใใใ
Next time, can you deliver it after confirming it works properly?
ใใใใพใใพใใใไธๅ จใๆใใฆใๅไฝ็ขบ่ชใๅพนๅบใใไธใงใๅฑใใใใใพใใ
Understood. We will make sure everything is perfect and deliver it after thoroughly checking the operation.
ใชใในใๆฉใใ้กใใใใใฎใงใใใไปๆฅใฎๅคๆนใซใฏ้ใซๅใใพใใใ
I'd like it as soon as possible, will it make it by this evening?
ใฏใใ็นๆฅไพฟใงใใใซๆ้ ใใใใพใใฎใงใใๅฎๅฟใใ ใใใ
Yes, we will arrange it immediately by express delivery, so please don't worry.
โญKey Expressions
ใใใฐใใ
Just ~ (did something)
ใใฃใฑใชใ
Leaving ~ as is / Keep ~ing
ใใ ใใ
Full of ~ / Covered in ~
ใใใใ
No wonder ~ / That's why ~
ใใไธใง
Upon doing ~ / After ~
โQuestions
ๅฎขใฏใฉใฎใใใชไธๅ ทๅใ่จดใใฆใใพใใใ
็้ฃฏๅจใฎไธญใฎ็ถๆ ใฏใฉใใงใใใใ
ๅบๅกใฏๆ ้ใฎๅๅ ใฏไฝใใใใใชใใจ่จใใพใใใใ
ๅบๅกใฏใฉใฎใใใชๅฏพๅฟใใใใใจใซใใพใใใใ
ๆฌกใฏใฉใฎใใใชๆ้ ใงๅฑใใใใจใซใชใใพใใใใ
๐Vocabulary
็้ฃฏๅจ
ใใใฏใใ
rice cooker
ใณใณใปใณใ
electrical outlet
ไธไพฟ
ใตในใ
inconvenience
ๅท
ใใ
scratch
็ใใ
ใใใใใ
to occur/arise
ๅจๅบซ
ใใใ
stock
ไธๅ จ
ใฐใใใ
thorough perfection
ๅไฝ็ขบ่ช
ใฉใใใใใซใ
operation check
๐ฌRelated Conversations
Traditional Japanese Architecture
N3 Conversation Lesson 22 - Traditional Japanese Architecture
Planning a Field Trip
N3 Conversation Lesson 23 - Planning a Field Trip
Energy and Environment
N3 Conversation Lesson 25 - Energy and Environment
Post-Interview Feedback
N3 Conversation Lesson 26 - Post-Interview Feedback